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Pricing

Operational Coverage. Infrastructure Pricing.

One-time installation. Monthly management. No per-call fees, no contracts, no surprises.

Founding customer pricing available for the first 5 customers — ask on your booking call.

STARTER

For single-location operators entering after-hours coverage.

$100/mo

+ one-time install: $250–$500

After-hours call answering
Lead capture with full caller details
Standard dispatch email reports
Daily morning briefing summary
Up to 150 calls/month

Overage: $1.50/call after 150

Coverage window: 5PM–8AM weekdays + all weekends
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Most Popular

PROFESSIONAL

For active operators who need emergency dispatch and analytics.

$249/mo

+ one-time install: $750–$1,000

Everything in Starter
Emergency detection & priority dispatch
Immediate SMS + email alerts
Priority routing by issue type
Weekly performance analytics
Up to 400 calls/month

Overage: $1/call after 400

Custom receptionist name & personality
Prompt tuning included
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COMMAND

For multi-location operators and high-volume service businesses.

$499/mo

+ one-time install: $1,500–$2,500

Everything in Professional
Multi-location call routing
Custom intake scripts per location
CRM integration support
Dedicated account manager
SLA-backed uptime guarantee
Monthly strategy reviews
Unlimited call volume
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Need a custom configuration? Multi-location franchise? High-volume restoration company?

ops@nightwatchsystems.com

Custom enterprise deployments available.