Internal Use Only — Night Watch Systems

Operations Manual

Standard operating procedures for deploying and managing Night Watch Systems AI receptionist installations. Follow these procedures in sequence for each new client deployment.

Deployment Order:

Lead→Paid→Onboarding→Assistant Build→Webhook Connected→Testing→Live

Operations Manual

Create Vapi Assistant

Connect Twilio Number

Configure Make Webhook

Gmail Dispatch Setup

Emergency Prompt Rules

Test Call Scenarios

Deployment Checklist

Troubleshooting